At Velvi, we’re committed to delivering your imitation jewellery safely, quickly, and at a fair shipping rate. Please review the shipping and delivery terms before placing your order.
1. Shipping Charges
📦 Cash on Delivery (COD) Orders:
A flat ₹119/- shipping charge applies to all COD orders.
📦 Prepaid Orders:
Order Value
Shipping Charge
Below ₹700
₹99/-
₹700 – ₹1,800
₹49/-
₹1,800 – ₹3,000
₹29/-
₹3,000 – ₹4,500
₹19/-
₹4,500 & above
FREE Shipping 🎉
2. Order Processing & Dispatch
Orders are processed within 1–3 business days after payment confirmation.
You’ll receive a tracking link via email/SMS once your order is shipped.
Orders placed on weekends or public holidays will be processed the next working day.
3. Estimated Delivery Time
Metro Cities: 3–5 business days
Non-Metro / Remote Areas: 5–10 business days
International Orders: Varies by destination
Note: Delivery timelines may be affected by weather, courier delays, or operational issues.
4. Cash on Delivery (COD) Terms
COD orders require confirmation via phone or email before dispatch.
If a COD order is refused without a valid reason, future COD service may be restricted.
Please ensure someone is available at your address to receive the parcel.
5. Address & Delivery Issues
Enter your complete and correct address during checkout to avoid delays.
If a parcel is returned due to incorrect address or non-availability, re-shipping charges must be borne by the customer.
6. Order Tracking
Track your order using the link sent via email/SMS after dispatch.
