At Velvi, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure shopping experience on our website. This Privacy Policy outlines how we collect, use, and protect your data when you visit www.velvi.shop
1. Information We Collect
We may collect the following types of information when you interact with our website:
✅ Personal Information – Your name, email address, phone number, and shipping/billing address. ✅ Payment Information – Payment method details (we do not store your credit/debit card information). ✅ Order Details – Purchase history, returns, and preferences. ✅ Device & Browsing Data – IP address, browser type, and usage behavior on our site. ✅ Marketing Preferences – Your subscription status to our promotional emails, SMS, and newsletters.
2. How We Use Your Information
Your information helps us to:
Process and deliver your orders accurately.
Provide timely customer service and updates.
Improve your shopping experience and suggest relevant products.
Share promotions, offers, and updates (with your consent).
Prevent fraud and maintain website security.
3. Sharing of Information
We never sell or trade your personal data. However, we may share it responsibly with:
Delivery Partners – For order fulfillment and tracking.
Payment Processors – To complete secure transactions.
Marketing Services – Only if you’ve opted in for updates.
Legal Authorities – When required by law or for fraud protection.
4. Data Security
We use industry-standard security measures and encryption to protect your data. While we strive for 100% security, no method of online transmission can be guaranteed to be completely secure.
5. Cookies & Tracking
We use cookies to:
🍪 Enhance your shopping experience and save preferences. 📈 Analyze traffic and site performance. 🛍️ Deliver personalized product suggestions and ads.
You can manage your cookie settings in your browser at any time.
6. Your Rights & Choices
✅ Access or Update – You can review or modify your information in your account dashboard. ✅ Opt-Out – Unsubscribe from marketing messages anytime via the link in our emails/SMS. ✅ Data Deletion – You can request the removal of your data by contacting us directly.
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for their privacy policies, so we advise you to read those before sharing any personal information.
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page, so please review it periodically to stay informed.
